Browse to save the file to your desktop then select the ‘ Decompress’ option.ġ7. Once the download has completed, click ‘ Run’ in the pop-up window.ġ6. On the next page, agree to the End-user License Agreement and a download should automatically start.ġ5. Scroll down to find ‘ Utilities’ and select the ‘ Uninstall Tool’.ġ4. A page should open with your printer model in the top left corner.
Select your operating system and if Windows 10 isn’t available, select Windows 8.1 instead and press search.ġ3. Click on the ‘ Downloads’ option then type your Brother printer model name into the search box.ġ2. Once Windows has rebooted, open your Internet browser and go to Brother’s Support Website.ġ1. Once complete, please restart your computer. Select Programs and then Programs and Features.ĩ. Now return to the Control Panel home screen. If there are, please select and remove them.Ĩ. Click on the ‘ Drivers’ tab and check to see if there are any entries for your Brother printer.ħ. Once removed, left click on another device and open ‘ Print server properties’ from the top of the window.Ħ. Confirm the removal by clicking ‘ Yes’.ĥ. Right click on your Brother printer model and select ‘ Remove Device’ from the menu.Ĥ. Open the Control Panel on your computer.Ģ. Open the ‘ Hardware and Sound’ folder and then click on ‘Devices and Printers’.ģ.
If uninstalling and reinstalling printer driver didn't work, we suggest that you contact HP printer support for further assistance in resolving HP printer driver issue. Make sure that you are connected to the Internet while doing the
After rebooting, your PC will automatically detect and install the driver needed for your printer. Imaging devices and USB devices, do restart your computer. Note: Do this steps also for your printer showing in USB devices. On Driver tab, select Uninstall Device.Right-click on your printer driver/name on your Imaging devices and click.Since updating the printer driver didn't work, another option is to uninstall and reinstall printer driver in Device Manager. Thank you for the information and posting back.īased on the information and screenshots that you've posted, the problem is with the printer driver. Post back with the needed information for us to assist you further. Note: We just use the mouse properties as an example for the screenshot because there's no printer available.
Select Driver tab, then click Update Driver.If your printer is showing or indicated on Device Manager, right-click on it then click.Since you've already tried the built-in Windows printer troubleshooter and other fixes provided on the previous links, we suggest that you try to update your printer driver using the steps below: Check if your printer is indicated or showing there.Select/expand Print queues or look for the printer icon.Type Device Manager in the search box and press Enter.Make sure that your printer is connected to your device correctly before trying the steps provided below: Winver in the search box and press Enter.įor the error message "Printer is not available", we need to check if your computer detects your printer or not. To better isolate the issue, first, we need to know which Windows build and version are you using. Thank you for giving the information and screenshots. Problem with printing or using printer could be due to the following: